store policies

Payments: 
We accept paypal, credit, & all other payment providers listed on the site at checkout! Venmo is offered for in-store purchases only.

Shipping:
All items are required payment for shipping ($8) unless you qualify for free shipping (total before taxes is over $99). Once items are shipped, no changes to the order can be made until the order is received by the customer. Please allow 5 to 7 days for us to get your order packaged and shipped. Normally, it does not take that long but there are certain cases where it might. Free local pickup is always available at checkout too. The item will be automatically available for pickup in the store.

Returns/Exchanges:
All items are must be exchanged within 14 days in their original, unworn condition! Tags must still be attached and receipt must be on file. Only store credit will be given, no monetary returns! No leggings, sale, clearance, jewelry, monogrammed, or gift card can be exchanged or returned! We have the right to refuse any item for a store credit or exchange for any reason! We will not reimburse for shipping charges either way.

Garment Care/Instructions:
Please read the garment's care label in regards to washing/drying the product. We are NOT responsible for any item(s) once it has been worn or washed!

 

For any questions/concerns, please email us at:
stephanie@shopsmoore.com
or 
call the store at 864.844.9384